Avondale, Arizona
Warmth is the counseling practice of Lupe Chaparro in Avondale, for women and mothers who want to talk about what they carry in Spanish, in English or in both at once.
Services
Both are for adult women. We meet in person in Avondale or by video, from anywhere in Arizona.
A space of your own to talk about what weighs on you, what you want to change or nothing in particular. Sessions are 50 minutes.
See individual therapy
For mothers of babies, teenagers or grown children. The session is just for you, with no children in the room.
See therapy for mothersWho it is for
Better to know from the start, so you do not lose time.
Who want to talk in Spanish, in English or in both, without translating every sentence.
Of small children, teenagers or grown children. The session is for you.
Daughters who care for their parents, grandmothers raising grandchildren, women who hold a whole family up.
Children, teenagers, couples, medication or a crisis: we give you colleagues' names or the help numbers.
Your therapist
Lupe speaks Spanish and English with equal ease, and she does not ask you to translate what you feel. In the first session she listens, explains how she works and what the limits of confidentiality are, and lets you set the pace.
Licensed Professional Counselor in Arizona (LPC)
Spanish and English
Adult women, in person or by video
How it works
Tell us which day and time suit you, and whether you prefer Spanish, English or both. Nothing more.
It is 15 minutes to see whether we fit. That call is not therapy or an evaluation.
It lasts 60 minutes. If you pay yourself, you first receive a written Good Faith Estimate.
Your first session
At Warmth there is no script and no hurry. You choose which language you speak in and how much you share, and Lupe adjusts.
Spanish, English or both in the same sentence. Here you do not have to find the exact word.
Some sessions are full of talk and some are quiet. Nobody hurries you.
What your family expects of you and what you expect of yourself: all of it can be talked about.
Where we practice
We see people by appointment, Monday to Friday. By video, from anywhere in Arizona.
There is parking in front of the building. The office is on the ground floor.
Get directions to the Warmth officeThe answers to what almost everyone asks before starting. Your fee is given to you in writing before you begin.
Warmth is not in network with any insurance plan: you pay for each session yourself. We do not take Medicare or AHCCCS, Arizona's Medicaid. If you are looking for someone who bills your plan, we are glad to give you colleagues' names.
Out of network with insurance plans
No Medicare or Medicaid
You pay at the end of each session, by card, including HSA and FSA cards. There is no contract and nothing to pay in advance. The fee depends on the kind of session and its length: 60 minutes for the first and 50 for the rest. Your fee is given in writing before your first session. A limited number of reduced-fee spots are open; ask how to request one. We ask for 24 hours' notice to change or cancel an appointment.
Each month we give you an itemized receipt (a superbill) with the dates and the type of session, so you can send it to your plan, which may reimburse part of the cost. It carries a diagnosis code that your insurer can see. Your plan decides whether it reimburses anything; ask it before you start.
If you pay without insurance, you have the right to receive a written estimate of what your care will cost before you begin. We give you one before your first session. If the final bill is $400 or more above the estimate, you can dispute it. The estimate is not a contract.
We do not check benefits, because we do not bill your plan. If you want to know whether your plan reimburses, call it before the first session and ask about out-of-network mental health services.
Questions
We are not in network with any plan: you pay for each session yourself, and we give you an itemized receipt in case your plan reimburses. We do not take Medicare or AHCCCS.
If you pay without insurance, you have the right to receive a written estimate of what your care will cost before you begin. We give you one before your first session. If the final bill is $400 or more above the estimate, you can dispute it. The estimate is not a contract.
It lasts 60 minutes. Lupe explains how she works, the limits of confidentiality and the possible risks and benefits of therapy, and she listens. You choose the language. At the end, the two of you decide whether to continue.
Lupe's license is from Arizona. By video she sees people who are in Arizona during the session. If you are in another state, we help you look for someone licensed there.
Call or text 988, any time. In an emergency, call 911. This site and our messages are not monitored around the clock.
What you share stays in the session. The law sets limits: if there is a serious risk that someone will be hurt or will hurt someone else, or if abuse of a child or an older adult is suspected, Lupe may have to report it. She explains this in writing before you begin.
Write to us
If you like, we can start with a 15-minute call to see whether we fit. That call is not therapy or an evaluation. We reply within one business day, in Spanish or English.