How fees work
The answers to what almost everyone asks before starting. Your fee is given to you in writing before you begin.
Insurance we work with
Warmth is not in network with any insurance plan: you pay for each session yourself. We do not take Medicare or AHCCCS, Arizona's Medicaid. If you are looking for someone who bills your plan, we are glad to give you colleagues' names.
Out of network with insurance plans
No Medicare or Medicaid
If you pay yourself
You pay at the end of each session, by card, including HSA and FSA cards. There is no contract and nothing to pay in advance. The fee depends on the kind of session and its length: 60 minutes for the first and 50 for the rest. Your fee is given in writing before your first session. A limited number of reduced-fee spots are open; ask how to request one. We ask for 24 hours' notice to change or cancel an appointment.
Receipts for reimbursement
Each month we give you an itemized receipt (a superbill) with the dates and the type of session, so you can send it to your plan, which may reimburse part of the cost. It carries a diagnosis code that your insurer can see. Your plan decides whether it reimburses anything; ask it before you start.
An estimate in advance
If you pay without insurance, you have the right to receive a written estimate of what your care will cost before you begin. We give you one before your first session. If the final bill is $400 or more above the estimate, you can dispute it. The estimate is not a contract.
Checking your benefits
We do not check benefits, because we do not bill your plan. If you want to know whether your plan reimburses, call it before the first session and ask about out-of-network mental health services.
Four questions about payment
How much does it cost and how do fees work?
The fee depends on the kind of session and its length, and your fee is given in writing before you start. A limited number of reduced-fee spots are open. It is all explained on the fees page.
What is a Good Faith Estimate?
If you pay without insurance, you have the right to receive a written estimate of what your care will cost before you begin. We give you one before your first session. If the final bill is $400 or more above the estimate, you can dispute it. The estimate is not a contract.
Can I use an HSA or FSA card?
Yes, we take HSA and FSA cards at the end of each session. Your plan decides which expenses it covers; ask it whether therapy counts.
What is your cancellation policy?
We ask for 24 hours' notice to change or cancel an appointment. With less notice, the session fee may be charged; we explain this in writing before you start.
Write to us with your questions
Your fee is given to you in writing before the first session.